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Plugin won't load on some XP Machines

I have customers who all run Windows XP SP2 and my FM Runtime app with SmartPill 1.5. On most machines everything is fine but on a few the plug-in will not initialise. The app installations are all identical the and the plugin is registered internally using a script.

My question is, what are the dependencies for the plugin, such as required libraries or other conditions (eg registry entries) that might cause this? I'm trying to figure out a sensible way of solving this problem given that the product could be installed on any machine.

Cheers,
Darko.

Plugin won't load on some XP Machines

Micah Woods's picture

Hello Darko,

You can take a look at this post:

http://www.scodigo.com/forums/post/136

Look for the comment regarding Version 8 Runtime DLLs. Apparently these get loaded with one of the versions of Internet Explorer and may possibly be missing.

If that doesn't work, you can try running Dependency Walker (http://www.dependencywalker.com/) and it should tell you what's missing.

We had an issue with FileMaker 9 when it first came out but that's been solved.

Let me know what you find out, I'd like to figure this out.

Regards,
Micah

.net Framwork 2

Hi,

I had the same problem on Win XP Sp2 with FileMaker 8.03. After installing .NET Framwork 2.0 everything worked fine.

Best regards,

Michael

I should have noted that I'm

I should have noted that I'm running FM 9.0v3. What was the problem you fixed with 9.0?

Take a look here for more info

Micah Woods's picture

Take a look here for more info:

http://www.scodigo.com/forums/post/111

msvcr71.dll was the missing DLL. I think you're using 1.5 so it shouldn't be needed.

Regards,
Micah