Scodigo, Inc.

I've developed a runtime solution that I'm distributing and I purchased a solution license from you guys for this software. I've been distributing it without any problems until now.

I have 1 customer who purchased the solution and the SmartPlugin is giving him problems with registration.

I have a little script that checks the registration and if it's not registered, does so each time the application loads. I also have a script in the Scripts menu so if there seems to be a problem we can manually register it too.

This customer says it's working perfectly fine on his desktop, but he's installed it on his laptop and the plugin won't register. When he loads the program he gets the message about it not registering correctly. When I have him run the manual registration we're just getting a ? back instead of an error code.

The register script is very simple...

Set Variable $$reg, PHP_Register("solutionname", "companyname", "serialnumber")
If[$$reg = 0]
Show Custom Dialog["successful"]
Else
Show CustomDialog["failed....Error Code: " & $$reg
End If

Is that not correct? When I was testing I would change one of the values in my registration data and I would get an error code back just as expected.

Any ideas what's going on here? I'm stumped. He's the only this has happened to and the ? doesn't do anything for me.

Any information would be greatly appreciated. Thanks!